FAQs
How much does the shipping cost?
Lithuania & Latvia:
We offer free delivery to a parcel locker on all orders over €70.
For orders under €70, the delivery fee is €2.50. You can choose from Omniva, DPD, or LP Express parcel lockers.
International:
We offer free delivery on all orders over €70.
For orders under €70, the delivery fee is €4.99.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's website.
What is your return policy?
Return Shipping: The cost of return shipping will be paid by the customer. You may use the courier service of your choice for the return shipment. Read more in our Delivery&Return policy.
Returns need to be made within 14 days
Are your products environmentally friendly?
We are committed to sustainability. Our products are packaged in degradable bags, and we work with BSCI and GRS verified manufacturers to ensure ethical and eco-friendly production practices.
How do I care for my DoDeuce apparel?
Always follow the care instructions on the garment label. Wash with similar colours, avoid bleach and fabric softeners, and keep away from high heat. Proper care will help preserve the fabric’s quality, shape, and performance over time.
Do you offer international shipping?
Yes, we ship worldwide.
International orders are typically delivered within 3–7 working days. We offer free delivery on all orders over €70. For orders under €70, the delivery fee is €4.99.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us within 24 hours of placing the order. We will do our best to accommodate your request.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards,Apple Pay, PayPal, and other secure payment options.
How can I contact customer support?
You can reach our customer support team via email at info@dodeuce.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.
How long does it take to deliver my order?
Once your order has been shipped, you will receive your tracking information via email. Delivery usually takes 1–5 working days within Lithuania and Latvia and 3–7 working days for the rest of Europe.