Delivery & Returns
Shipping Regions & Shipping Methods
- Shipping Method: DPD, OMNIVA, LP EXPRESS
We currently ship to the following regions with the following delivery times:
- Lithuania, Latvia: 1-5 Working Days
- Rest of Europe: 3-7 Working Days
Processing Time
Orders are typically processed within 24 hours from the order confirmation. (Excluding weekdays and holidays).
Order Tracking
Customers will receive a tracking number via email once the order has been shipped. You can track your order using the provided tracking information through the carrier's website.
Shipping Costs
Shipping costs are showcased at the checkout.
Returns and Exchanges
For information on returns and exchanges, please refer to our return policy below.
Contact Information
If you have any questions or concerns regarding shipping, please contact our customer support at info@dodeuce.com
Holiday Shipping
During peak seasons or holidays, shipping times may be extended. Please check our website for any updates or special announcements regarding holiday shipping.
Do Deuce Return Policy
We want you to love your purchase. If something isn't right, returning is simple.
Return window
You have 14 days from delivery to request a return. Items must be unworn, unwashed, with all tags attached, and in their original packaging.
How to return
- Submit a request — Go to your account page or use the link in your order confirmation email. Select the items you'd like to return and choose a reason.
- Receive confirmation — Once approved, we'll provide the return address.
- Ship it back — Pack the items securely, choose any courier, and ship within 7 days. Send us the tracking number at info@dodeuce.com.
- Get your refund — Once we receive and inspect the return, we'll refund your original payment method.
Return shipping is paid by the customer.
Damaged or defective items
If your order arrives damaged or faulty, contact us at info@dodeuce.com within 48 hours of delivery. We'll send you a free return label and ship a replacement immediately. If the item is out of stock, we'll find a suitable solution together.
Non-returnable items
Gift cards cannot be returned.
Questions?
Contact us anytime at info@dodeuce.com